DELIVERY & RETURNS
YellowKorner.com provides you with the option of receiving your photos at home or in the YellowKorner gallery of your choice. You will be notified of the delivery date when you choose the format for each photograph. Our haulage contractor will contact you the day before delivery.
Delivery in the YellowKorner's gallery of your choice: FREE
Within 19 days
Order on YellowKorner.com and choose delivery at the gallery of your choice.
HOME DELIVERY: FREE
Delivery within 11 days
YellowKorner photographs are delivered in secure packaging that is designed to protect works of art.
Free delivery to any country except Colombia, China, United Arab Emirates, Hong Kong, Japan, Russia, Taiwan, and Korea.
Conditions of our offers:
During the “Summer Sales” period from 15/06/2022 to 24/07/2022, delivery is free, to galleries or to your home address, for YellowKorner members for the purchase of a shopping basket containing at least one non-sale item. Home delivery or delivery to galleries remains payable for customers who are not YellowKorner members.
These conditions apply for all the countries in the world except Colombia, China, United Arab Emirates, Hong Kong, Japan, Russia, Taiwan, and Korea, as well as the city of Marseille, where only delivery to galleries is free.
Free returns for 15 days
To do so, please contact our customer services who will outline the procedure. Please take care to check that the photographs are in perfect condition and in their original packaging.
- By phone: +44 203 608 7024, from Monday to Friday 8am-6pm (GMT+1)
- By email : email@example.com
Once we have received your return, you have the following choices:
- To choose a new photograph of an equivalent value
- To receive a YellowKorner gift cheque for the equivalent amount
- To be reimbursed for your order
For all card payments (Visa, Mastercard) the banking transaction is carried out by Dalenys, a leader in payment system. Your bank details are encrypted (SSL technology). They do not circulate over the internet and cannot be intercepted. Your bank details (card number, expiry date...) are under no circumstances communicated to YellowKorner.
You can also purchase via :
- Bank Account transfer
CUSTOMER SERVICE READY TO HELP
A question about your order, about one of our photographers or about our prints ? YellowKorner customer service is at your disposal !
Contact us :
- By phone : +44 203 608 7024, from Monday to Friday 8am-6pm (GMT+1)
- By email: firstname.lastname@example.org