Delivery information
Orders made before noon, from Monday to Friday, are expedited the same evening (for the photographs indicated " in stock "). Orders made after noon are expedited on the evening of the next day or on the first workday in the case of a weekend or a holiday.
The entirety of the works ordered is sent in a single order.
If you wish to order several photographs one of which is momentarily unavailable and you do not wish to wait, we advise you to make two separate orders.
To calculate the delivery date of your order, take into account the time for expedition and the time for transit (see below)
Your commande before noon
Expédition Yellow Korner the same evening, in working days
Delivery (1 to 3 days in France)
Your photograph Yellow Korner at home
The amount of time and costs of delivery vary according to the order and the country of delivery.
Delivery in continental France
Possible modes of delivery, according to your order
Photographs 60x60, 60x72 , 60x90 cm :
- Pick up from our Gallery in Paris
- Delivery by Chronopost 
- Delivery by Colieco or Colissimo 
Photographs more than 60x90 cm (giant formats) :
- Pick up from our Gallery in Paris,
- Private transporter 
The amount of time and costs of delivery vary according to the order and the country of delivery.
Transit times for deliveries
| | Transit time | Delivery costs |
Useful information |
| Pick up from gallery |
Availability of your orders |
Gratis
|
- Do not forget to bring your order number and a personal ID.
- The gallery is open from 11:00 to 19:30 from Monday to Saturday & 13:00 to 19:30 on Sundays.
It is located at 8 rue de Francs Bourgeois, 75 003 Paris.
- Your photographs are reserved under your name and you profit from the occasion to visit our 250 m2 gallery in the heart of the Marais !
|
Colissimo
|
2 working days
after the expedition of your order |
Starting at 7 €,
see Shipping Fees section |
- Colissimo suivi delivery is guaranteed by La Poste. If you are absent at the moment of delivery, La Poste leaves you a delivery notice that permits you to collect your package at the post office for 15 days.
- A tracking number is attributed to each one of your orders and allows for the location of the package during delivery. To find out your tracking number go to your client account, rubric My orders.
|
Chronopost
|
1j working day
after the expedition of your order |
Starting at 8
€,
see Shipping Fees section |
- La livraison
Chronopost est assurée par La Poste aux heures de bureau. Il n'y a pas
de livraison Chronopost le samedi.
- Afin de profiter
pleinement du service Chronopost, assurez-vous de la présence d'une
personne le jour de livraison ou faites-vous sur votre lieu de
travail.
- Un numéro de suivi est attribué à chacune de vos
commandes et permet de savoir où en est la livraison. Pour connaître
votre numéro de suivi rendez-vous dans votre compte client, rubrique
Mes commandes. |
Private transporter For giant formats
|
3j working days
after the expedition of your order |
Starting at 20
€,
see Shipping Fees section |
The delivery is guaranteed Monday through Friday.
|
Delivery abroad
Shipping Destinations
Yellow Korner delivers to 25 countries :
Germany, Belgium, Cyprus, Denmark, Spain, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Holland, Poland, Portugal, Czech Republic, United Kingdom, Slovakia, Slovenia, Sweden, Switzerland
Deliveries to other countries are possible, on estimate. For this contact us by email.
Modes of delivery, according to your order
If your command includes works of different formats, it is the largest format that is taken into account
Photographs up to 60x90 cm (classic framed, large formats) :
- Colissimo Suivi Direct delivery, from Monday to Saturday, transit time
from 4 to 8 days according to the countries and the cities
Photographs more than 60x90 cm (giant formats) ::
- Private transporter, delivery from Monday to Friday, transit time of 1 to 2 weeks according to the countries and the cities
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Shipping fees starting at 6€
In the spirit of the democratization of art photography, Yellow Korner has wanted to participate in the shipping fees of works and proposes to its clients degressive shipping fees starting with the second photograph.
Delivery in continental France
| | 1
photograph | 2 photographs | 3 photographs and more
|
| Pick up in our gallery |
Gratis |
Gratis
|
Gratis
|
| Colissimo
|
6 € |
2 € pour
la 2nde photo
soit 6 € + 2 € = 8 € de
frais de port totaux |
0€
pour la 3ème photo et les suivantes
soit 6 € + 2 € + 0 € = 8 € de frais de port
totaux |
| Chronopost |
8 € |
3 € pour
la 2nde photo
soit 8 € + 3 € = 11 €
de frais de port totaux |
0€ pour la 3ème photo et les
suivantes
soit 8 € + 3 € + 0 € = 11 €
de frais de port totaux |
Private transporter
(for giants formats)
|
7 € |
2 € pour la 2nde photo
soit 7 € + 2 € = 9 € de frais de port
totaux |
0€ pour la 3ème
photo et les suivantes
soit 7 € + 2 €
+ 0 € = 9 € de frais de port totaux |
Delivery abroad
| | 1
photo | 2 photos | 3 photos et plus |
| Colissimo |
9 € |
5 € pour la 2nde photo
soit 9 € + 5 € = 14 € de frais de port
totaux |
0€ pour la 3ème
photo et les suivantes
soit 9 € + 5 €
+ 0 € = 14 € de frais de port totaux |
Transporteur privé
(nécessaire pour
formats
géants) |
12 € |
4 € pour la 2nde
photo
soit 12 € + 4 € = 16 € de frais
de port totaux |
0€ pour
la 3ème photo et les suivantes
soit
12 € + 4 € + 0 € = 16 € de frais de port totaux |
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Protected Shipment
Yellow Korner brings the greatest care to preparation of packages, so that your order reaches you in perfect state and that you can fully profit from it !
Each type of photograph is packed in a parcel adapted to its characteristics and a label « Fragile » appears systematically on the package.
Framed photographs are presented in a parcel that highlights them and protects them (reinforced corners). They are then placed in a package filled with foam peanuts in order to ensure an optimal protection.
Mounted photographs are sent in parcels of reinforced cardboard, custom-made for each photograph's format. A protection sheet permits the isolation of the work from the cardboard parcel in order to better protect it.
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Delivery abroad
Europe map with the shipping courtries
Yellow Korner delivers to 25 countries :
Germany, Belgium, Cyprus, Denmark, Spain, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Holland, Poland, Portugal, Czech Republic, United Kingdom, Slovakia, Slovenia, Sweden, Switzerland
Deliveries to other countries are possible, on estimate. For this contact us by email.
Modes of delivery, according to your order
If your command includes works of different formats, it is the largest format that is taken into account photographs up to 60x90 cm (classic framed, large formats) :
- Colissimo Suivi Direct delivery, from Monday to Saturday, transit time from 4 to 8 days according to the countries and the cities
Photographs more than 60x90 cm (giant formats) :
- Private transporter, delivery from Monday to Friday, transit time of 1 to 2 weeks according to the countries and the cities
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Secured payment
Payment by credit card
Several modes of payment are offered to you to finish your order on yellowkorner.com according to your preference and in total security.
- credit card, carte virtuelle, carte bleue, Visa, Mastercard
- check (only orders made from France)
- bank account transfer (only orders made from France)
- Paypal (only orders made from a country other than France)
You can pay with the following cards: carte bleue, carte virtuelle, Visa, Mastercard.
YellowKorner.com accepts the payment made by a "virtual card" (carte virtuelle). This card allows you to pay on the internet without communicating to us your bank information. This service is proposed by numerous banks for example LCL, Banque Postale, Société Générale, Banque Populaire, Caisse d’Epargne and Crédit Mutuel. Please contact your bank to find out the necessary steps.
Whatever card used for payment, the bank transaction is effected by Cybermut, the payment system of Crédit Mutuel.
This transaction is realized on the site of Crédit Mutuel : it is therefore completely normal that the page where you enter your information does not resemble the pages on the site of yellowkorner.com.
Your bank information is encrypted (SSL technology, Secure Socket Layer). It does not circulate freely on the Internet and cannot be intercepted. Your bank information (number of card, expiration date….) is not communicated to Yellow Korner.
When you are on the page for entry of your bank information, these visual items confirm the security of your transaction :
- The locks or the key at the lower right-hand of your screen
- the address starts https:// and not http:// that signifies that you are on a secured page.
- the address starts by https://www.creditmutuel.fr/ : you are on the site of Crédit Mutuel
Since the opening of yellowkorner.com, thousands of payments made by card have been realized without a problem.
Payment via Paypal
Yellow Korner accepts Paypal payments for orders of a minimum amount of 100 € outside of shipping fees coming from a country other than continental France.
You have another question concerning payment ?
You can contact us by email via our contact form. We will respond to you within 48 working hours, from Monday to Friday outside of holidays.
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Satisfied or reimbursed
With Yellow Korner, you have the right to change your opinion ! You dispose of a period of 15 days (starting from the reception of your order) to notify us of your request to make a return.
For this, please contact our customer service ) which will indicate to you the return address. You will then dispose of a period of 10 days to return your order to us.
- If your order was delivered by La Poste, you can return your order to us by La Poste (you are responsible for the shipping fees for the return) or at our gallery if you live in Paris.
- If your order was delivered by a transporter, it will come to pick up your order. This serviced will be billed to you at the same price as the original shipment.
- If you chose to pick up your order at our gallery in Paris, you can return it there, send it back to us by La Poste or by a transporter, the return shipping fees being you responsibility.
Only works in a good state and in their original packaging will be accepted. We will reimburse you the price of the photographs as well as the original shipping fees (the return shipping fees being your responsibility) in a period of 15 days following the reception of the order from us.
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Assistance
Our FAQ section presents the most frequent questions/answers and can help you avoid a phone call.
You can also contact us by email via our contact form. We will respond to you within 48 working hours, from Monday to Friday outside of holidays.
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